LogicTrader (LOC Calculator) is a digital service platform that provides trading tools, calculators, and market analysis services. This Shipping and Delivery Policy explains how our digital services are delivered and accessed, as we do not ship physical products.
Our services are delivered digitally and are accessible immediately upon account creation or subscription activation:
- Instant Access: Once you register and create an account, you gain immediate access to all free features
- Premium Features: Upon successful subscription payment, premium features are activated instantly
- No Physical Delivery: All our services are cloud-based and accessible through your web browser or mobile app
- 24/7 Availability: Our platform is available 24/7, allowing you to access services at any time from anywhere
Service activation and delivery timeframes:
- Free Account: Immediate access upon successful registration (typically within seconds)
- Premium Subscription: Instant activation upon successful payment confirmation
- Payment Processing: Payment verification usually takes 2-5 minutes, after which premium features are unlocked
- Account Verification: Email verification is required and typically takes 1-2 minutes
You can access LogicTrader services through multiple platforms:
- Web Browser: Access via any modern web browser (Chrome, Firefox, Safari, Edge) on desktop or mobile
- Progressive Web App (PWA): Install our PWA for app-like experience on mobile and desktop devices
- Mobile Responsive: Our platform is fully responsive and optimized for all screen sizes
- Cross-Platform: Access your account and data seamlessly across all devices
We strive to maintain high service availability:
- Uptime Target: We aim for 99.9% uptime, ensuring services are available when you need them
- Scheduled Maintenance: Any planned maintenance will be communicated in advance via email or in-app notifications
- Real-Time Data: Market data and live features are updated in real-time during market hours
- Data Synchronization: Your data and preferences are synced across all devices in real-time
Data Delivery and Security
Your data and information are delivered securely:
- Secure Transmission: All data is transmitted using industry-standard encryption (HTTPS/SSL)
- Data Storage: Your data is stored securely on our servers with regular backups
- Privacy Protection: We follow strict data protection protocols as outlined in our Privacy Policy
- Access Control: Your account is protected with secure authentication and authorization mechanisms
Service Updates and Enhancements
We continuously improve our services:
- Automatic Updates: Platform updates and new features are delivered automatically without requiring downloads
- Feature Rollouts: New features are gradually rolled out to ensure stability and optimal performance
- No Installation Required: Updates are applied server-side, so you always have access to the latest version
- Notification: We notify users about major updates and new features via email or in-app notifications
To access and use our services effectively:
- Internet Connection: A stable internet connection is required for real-time data and features
- Browser Support: Modern browsers with JavaScript enabled (Chrome 90+, Firefox 88+, Safari 14+, Edge 90+)
- Screen Resolution: Minimum 320px width for mobile devices, 1024px for desktop optimal experience
- JavaScript: Must be enabled for full functionality
Delivery Issues and Support
If you experience any issues accessing our services:
- Immediate Support: Contact us at support@logictrader.in for assistance with access issues
- Response Time: We aim to respond to delivery and access-related queries within 24 hours
- Technical Support: Our technical team is available to help resolve any service delivery problems
- Account Issues: If you cannot access your account or services, please contact support immediately